Shipping Options
UK Mainland - Exceptional Delivery
- Antifoul & paints - £7.95
- Inflatable dinghy - £45.00
- Liferafts - £45.00
- Flares - £49.95
Northern Ireland, Highlands & Islands - Exceptional Delivery
- Antifoul & paints - £9.95
- Inflatable dinghy - price on request
- Liferafts - price on request
- Flares - not available to ship at this time
Channel Islands - Exceptional Delivery
- Antifoul & paints £13.50
- Inflatable dinghy - price on request
- Flares - not available to ship at this time
Delivery - further information
The delivery charge is automatically added to your order and you will see the total amount you have to pay before you confirm the order. Unfortunately we have to charge carriage but we attempt to keep it to a minimum.
All orders over £50 or weighing more than 2kg will require a signature, and the delivery could take place any time between 8am and 6pm depending on the courier used. If you are liable to be out, please give an alternative delivery address or type instructions into the notes section as you place your order.
Please be aware that items under 2kg in weight may fall under a higher delivery charge, for example Royal Mail says; The combined length + width + depth must be no more than 90cm with no single side longer than 60cm.
We aim for Fast Delivery and Prompt dispatch - but occasionally, items are not immediately available. We will notify you of this by email and back-order the unavailable item for delivery at a later date at no extra charge. If you want the rest of your order immediately, please get in touch with us. We only collect payment for items as dispatched.
Please note we will contact you if your item is unavailable for next day delivery if you have selected it.
Standard Service
We will aim to dispatch goods within 3 working days. Delivery on the standard service is via courier, will require a signature and we aim to deliver within 5 working days. This service will only arrive on working days.
Next day delivery
Orders received before midday GMT Mon-Thurs will be delivered on the following working day. Orders placed after Midday Thursday will be delivered on the following Monday (if a working day). If you place a next day order on Friday afternoon / Saturday / Sunday, your order will be delivered on Tuesday; if Monday is a normal working day.
Courier delivery
The majority of our parcels will be sent via a courier, the bulk of which are with DHL. Please be aware that they advertise their delivery times as anywhere between 8am - 6pm Monday to Friday. We are not able to dictate to them a time slot. And in most cases a signature will be required.
Collect In Store
You can order from our website for collection from our store. Simply select “Collect In Store” at checkout and your goods will be ready for collection within 5 working days. This service is free however may exclude some hazardous or special order goods.
International Deliveries
For orders to mainland Europe and Rest of World, the cost for carriage is calculated on order package weight and final destination. The price given at checkout is a guide only and an accurate postage cost will be calculated and shown clearly on your invoice which will be sent with your goods. If you would like to know this figure before dispatch, please feel free to contact us for a quote.
Please be advised that if your order is sent via courier outside of the UK, you may need to pay for import / customs taxes after the order has been delivered to you. This is standard procedure by the courier to ensure that your order is delivered to you as soon as possible and not delayed in customs. These charges are solely dependent on your local customs office and the courier, we have no control over these charges. We would kindly suggest contacting your local customs office for more information and advice.
Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.
Parcels shipped via Air Mail have the benefit of being more cost effective, but there is no tracking available for this service. Royal Mail aim to deliver in Europe in 4 to 7 working days and to the rest of the world in 7 to 10 working days, however this is dependent on customs clearance and can take up to 3 weeks to arrive. If it is not with you within this time frame, please feel free to contact us.
Antifoul & Paint Orders
Please be aware that we can only send antifoul & Paint products within Mainland UK. We CANNOT send antifoul & paint outside of Mainland UK. If you have any questions regarding this please feel free to contact our Mail order department.
Life Jackets & CO2 Canisters
Please be aware that we cannot currently send life jackets with CO2 canisters included outside of the EU.
Liquids & Chemicals
Please note we are unable to deliver liquids or chemicals overseas. We will also have to use a courier service within the UK for liquids or chemicals.
Refrigerators, Toilets & Cookers
Please note we are unable to deliver some refrigerators, toilets and cookers overseas.
Sale of Knives
In accordance with UK Law (The Offensive Weapons Act 1996), we are unable to sell knives to anyone under 18 years of age. We are unable to send knives to overseas destinations.